Need Help Now?

If you are experiencing an emotional or mental health crisis, there are people who can help you.

A mental health crisis often means that you no longer feel able to cope or be in control of your situation. You may be feeling great emotional distress or anxiety and feel that you can’t cope with everyday life; you may have thoughts about self harm and suicide; you may be experiencing hallucinations and hear voices that are frightening you.

Whatever your experience, talking to someone could be the first step to feeling better.

First steps in getting help:

  • Speak to your GP. Outside of normal working hours, you can access the out-of-hours GP service by ringing 111.

If you are in crisis and need to speak to someone now:

  • Contact the Surrey & Borders Mental Health Crisis Helpline by telephone on 0800 915 4644 or by SMS text on 07717 989 024. This is a telephone service for people in Surrey and North East Hampshire who are experiencing a mental health crisis. All calls are free of charge and they are open 24 hours a day, 7 days a week.
  • Visit your local Safe Haven, who can provide out of hours help and support and is staffed by a mental health practitioner. To find a Safe Haven in Surrey closest to you, click here.
  • Contact the Samaritans to talk to someone in confidence on 116 123. This is a free to call service and they are open 24 hours a day, 7 days a week.
  • If you are under the care of a mental health team, phone your care coordinator or key worker specified on your plan.
  • Text SHOUT to 85258. This is a free 24/7 crisis text service run by Shout.
  • For a list of Mind‘s helplines and listening line, click here.
  • Self Injury Support for women and girls text 07537 432 444 or email: [email protected]

If you need urgent medical attention:

  • If you need urgent medical advice but it is not life threatening, you can call the NHS Direct on 111 (England).
  • In an urgent medical emergency, dial 999. The call is free. You can ask to stay on the line while you wait for help to arrive.
  • Alternatively you can go to the nearest Accident and Emergency (A&E) department at your local hospital.

Do you need some urgent coping tools?

Click the button below for Mind’s crisis resources that you can use right away, by yourself, wherever you are.

Crisis Coping Tools