Other Helpful Organsations


You are not alone

There are many organisations that can help you. If you can’t find what you need, please email us on: [email protected]


Remember, if someone is at immediate risk of suicide, serious self harm or injury please call 999.
Also, always make sure you access credible and reliable sources of information such as GOV.UK or NHS.

Community Support

Community helpline to direct residents of Surrey to local services providing practical help such as picking up prescriptions, shopping etc. Call 0800 2001008. Open Mon-Fri 8am-6pm and 10am-2pm weekends.

Employment & Financial Support

Citizens Advice can offer advice on a range of topics including benefits, debt, employment and housing issues. To speak to a local Advisor call 01932 874766. Leave a message and an Advisor will be in touch.

Money Saving Expert provides a series of useful guides on issues such as travel rights, benefits, finance, bills, furlough etc

Bereavement support

Cruse Bereavement Care provide support and advice to those who are struggling with grief and isolation. Their helpline is open Monday-Friday 9.30am-5pm (excluding bank holidays) with extended opening Tuesday, Wednesday and Thursday until 8pm.

Healthy Surrey

Healthy Surrey can help you to lead a healthier lifestyle, looking at topics like becoming more active, stopping smoking & drinking less.


Shout offer 24/7 free crisis text support service.

Text: 85258


Papyrus HopelineUK offer confidential advice & support for young people.


Childline is a counselling service for children and young people up to their 19th birthday.

Tel: 0800 1111


CALM offer a confidentail & anonymous helpline & webchat 5pm – midnight every day.

Visit www.thecalmzone.net

Tel: 0800 585858

Stop Suicide NENC

Stop Suicide NENC work together with others to take action to reduce suicide and provide support for those affected by suicide.


Talk to someone in confidence on 116 123. This is a free to call service and they are open 24 hours a day.

Email [email protected]

NHS 111

NHS 111. Call 111 if you urgently need help or advice, but it is not a life threatening condition.

Access to Talking Therapy via NHS

If we are unable to offer you sessions with one of our Counsellors immediately you can also access free talking therapy via the NHS. In Surrey this is via Mind Matters Surrey IAPT. You must be registered with a GP but can self refer online

Healthy Surrey Virtual Wellbeing Hub

Many of “Healthy Surrey’s” support services are now available virtually. From virtual coffee mornings and book clubs to exercise classes or mindfulness sessions there is something for everyone. Visit Surrey Virtual Wellbeing.

The Staff Resilience Hub

Are you a health care worker in Surrey or NE Hants? The resilience hub connects staff with self-care information aswell as offering free, confidential wellbeing support. Visit the Staff Resilience Hub.

National Suicide Prevention Helpline UK

Offer a supportive listening service to anyone throughout the UK with thoughts of suicide or thoughts of self harm. Anybody is welcome to call if you need to talk.

Teen Mental Health – A Guide for Parents

This guide offers parents tips on how to help your teenager through common mental health problems including exam anxiety, peer pressure and cyber bullying and body image. This includes a guide to help parents manage stress.

The Silver Line

A free, confidential helpline offering information,  friendship & support to older people. This line is available 24 hours a day, 365 days of the year.